What your after-hours line actually costs.
Most of the cost is invisible: your team's time, the answering service that just takes a message, the truck rolls a quick troubleshoot would have saved. Set your numbers and see it against Rentive's flat per-door price.
Your numbers
Seeded at 1 per 15 doors, below published benchmarks. Drag to set your own.
Triage, vendor phone tag, tenant follow-up, morning logging.
Wage plus benefits. In owner-run shops, the person woken up is worth more.
Truck rolls a guided troubleshoot makes unnecessary, ~$200 each. Drag to adjust.
What it costs you
What you get back, every month
3.5 hrs
of your team's time back, with every one of 7 after-hours calls answered 24/7 and ~1 unnecessary trip avoided.
On cost, that is about $200/mo less than your after-hours line runs today, roughly $2,400 a year.
An estimate from your inputs, not a measured outcome or a quote. Defaults are deliberately conservative.
- Call volume seeds at 1 after-hours call per 15 doors per month, below the rate published benchmarks imply (Property Meld: ~0.4 work orders per door per month, at least 10% generating an after-hours dispatch).
- Staff time defaults to 30 minutes per call. Property Meld estimates 60 to 90 minutes of next-morning recovery alone.
- Loaded wage defaults to $43/hr: BLS May 2024 median for property managers ($32.07) plus a 35% benefits load.
- Answering service held flat at $300/mo, the middle of typical $129 to $470 message-taking plans.
- Avoided trips priced at ~$200 each, the low end of after-hours vendor rates (1.5 to 2x standard).
- Rentive is standard list pricing: $199/mo platform plus $2.50 per door per month, $299/mo minimum.
We left things out that all favor Rentive: daytime overflow calls it also answers, 2am wake-ups, on-call burnout, and missed-call leakage into move-outs. Full model with source URLs on request: support@rentive.ai.
Numbers are one thing. Hear it handle a call.
Call the live agent and run a real maintenance call through it. It is the production line, not a recording.
(325) 308-1925 · or see the full pricing breakdown.